Privacy Policy
Effective date: 01 Nov 2025
Controller: Cosmic Astromancy (“we”, “us”, “our”)
Location: Navi Mumbai (Greater Mumbai), Maharashtra, India
Email: thecosmicastromancy@gmail.com
Website: https://www.thecosmicastromancy.com
We respect your privacy. This Policy explains what we collect, why we collect it, how we use/share it, and the choices you have.
1. What we collect
We collect the minimum personal data needed to deliver consultations and run this website:
Contact & identity data: name, email, phone/WhatsApp, country/city (when you submit a form, book a session, or message us).
Consultation details: birth data you voluntarily share (date/time/place), questions or notes for your reading.
Transaction data: service purchased, amount, currency, timestamps; payment card info is handled only by our payment processors (e.g., Razorpay/Stripe/PayPal) and never stored on our servers.
Communications: emails, WhatsApp/DMs, call notes required to provide support.
Device/usage data: IP address, browser type, pages viewed, time zone, cookies or similar technologies for security, basic analytics, and site functionality.
2. How and Why we use your data (legal bases)
We process data to:
Provide services you request (bookings, consultations, follow-ups).
Operate and secure the website, prevent spam/fraud, maintain logs and backups.
Respond to enquiries and customer support.
Process payments/invoices through third-party gateways.
Send updates/marketing only if you opt in; you may unsubscribe anytime.
Comply with law, tax, and regulatory requests.
3. Cookies & analytics
We use essential cookies for site operation and security, and limited analytics to understand site performance. You can control non-essential cookies through your browser or any banner we display. Essential cookies may be required for the site to function.
4. WhatsApp, email & social media
If you contact us via WhatsApp/Instagram/YouTube/email, your profile and message content are processed to respond to you. Those platforms process your data under their own privacy policies.
5. Sharing with service providers
We do not sell your personal data. We share only as needed with trusted processors bound by contracts, for example:
Hosting & infrastructure (e.g., Hostinger)
Email/SMS/WhatsApp tools
Payment processors (Razorpay/Stripe/PayPal, etc.)
Analytics/security & backup
Professional advisors (legal/accounting) when strictly necessary
6. International transfers
Our site tools and processors may store data outside India. Where required, we use reasonable safeguards (contractual clauses, reputable vendors) to protect your information.
7. Data retention
Client/contact data: kept while your account/relationship is active and for a reasonable period thereafter for support, legal, and tax purposes.
Consultation notes: retained only as long as needed to provide follow-ups you request, or as required by law; you may request deletion (see Your Rights).
Technical logs: short, security-based retention.
8. Security
We use reasonable technical and organizational measures (HTTPS/SSL, access controls, backups). No method of transmission or storage is 100% secure, but we work to protect your data.
9. Your rights
India & most regions: access, correction, deletion (subject to legal limits), objection to/limit certain processing, and withdrawal of consent for marketing.
EEA/UK residents (GDPR): right to be informed, access, rectification, erasure, restriction, portability, objection, and rights regarding automated decision-making (we do not use automated profiling for decisions).
To exercise rights, email us at "thecosmicastromancy@gmail.com". We may verify your identity before responding.
10. Children
Our services are for adults 18+. Minors may use services only with parent/guardian consent. If you believe a minor has provided data without consent, contact us to remove it.
11. Third-party links
Our website may link to external sites. Their privacy practices are their own; please review their policies.
12. Legal disclosures
We may disclose information if required by law, court/authority request, to protect rights, safety, investigate fraud/abuse, or enforce our Terms.
13. Marketing choices
You can opt out of promotional emails/updates at any time via the unsubscribe link or by emailing us. Service/transactional messages may still be sent.
14. Contact & complaints
Questions or requests: thecosmicastromancy@gmail.com
If you are in the EEA/UK, you also have the right to lodge a complaint with your local data protection authority.
15. Changes to this Policy
We may update this Policy occasionally. The “Effective date” will reflect the latest version. Material changes will be highlighted on this page.